Welcome to Ezra Homely. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and make purchases through our platform.

1. Who We Are

Ezra Homely is a global e-commerce platform offering heaving products such as Bathroom Essentials, Bedroom Equipment, Kitchen Equipment, and Outdoor Accessories. We operate worldwide and accept Cash on Delivery (COD) as the sole payment method

2. Information We Collect

We may collect the following personal information when you interact with our website:

  • Full Name
  • Shipping Address
  • Email Address
  • Phone Number
  • Order Details

We do not collect or store any payment information, as we only support Cash on Delivery.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our services and website experience
  • Send order updates and essential notifications

We do not sell or rent your personal information to third parties.

4. Data Sharing

We only share your data with third-party service providers necessary to complete your order (e.g., courier and logistics partners). These providers are required to handle your data securely and use it only for the intended purpose.

5. Cookies and Tracking

We may use cookies or similar technologies to enhance your browsing experience and understand how visitors interact with our website.

6. Opt-Out Instructions

You may opt out of receiving promotional communications from us at any time. To opt-out:

  • Click the “Unsubscribe” link in any promotional email
  • Or contact us directly at [email protected]

Please note: You may still receive transactional emails related to your orders and account even after opting out.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Request corrections or deletion of your personal data
  • Withdraw your consent for data use
  • Lodge a complaint with a relevant privacy authority

For any such requests, please contact us at [email protected].

8. Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📧 Email: [email protected]