At Ezra Homely, we are committed to delivering your orders in a timely and safe manner. This Shipping Policy outlines how we handle shipping and delivery for all of our products.

1. Shipping Locations

Ezra Homely operates worldwide, and we offer shipping to most countries. The shipping fees, delivery times, and available delivery options may vary depending on the destination.

2. Shipping Methods

We use reliable third-party logistics and courier partners to handle the shipping and delivery of your orders. We provide the following shipping options based on your location:

  • Standard Shipping: Delivery times vary based on the destination.
  • Expedited Shipping: Available in select areas for faster delivery.
  • International Shipping: Available for worldwide delivery.

Shipping fees are calculated at checkout based on the destination and delivery method chosen.

3. Order Processing Time

  • All orders are processed within 2-3 business days after receiving your payment confirmation.
  • Orders placed on weekends or holidays will be processed the following business day.
  • Please note that orders are subject to availability. If an item is out of stock, we will notify you and provide an estimated restock date or offer alternative solutions.

4. Shipping Costs

Shipping fees are calculated based on:

  • Delivery Location: Shipping costs vary by country and region.
  • Order Weight and Size: Heavier or larger items may incur higher shipping costs.
  • Shipping Method: Standard shipping is usually more affordable, while expedited shipping may have higher costs.

Shipping costs will be displayed during checkout before you complete your order.

5. Delivery Times

Delivery times depend on the shipping method selected and the destination. The general delivery time frames are:

  • Domestic Orders: 5-10 business days
  • International Orders: 10-20 business days (depending on the country)

Note: These are estimates, and delivery times may vary due to factors beyond our control, such as customs delays, weather, or shipping company issues.

6. Customs and Import Duties

  • For international shipments, customs duties, taxes, and import fees may be applicable based on the destination country. These charges are the responsibility of the customer.
  • Ezra Homely is not responsible for any customs delays, duties, or taxes that may apply.

7. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your package online. You can track the status of your order via the courier’s website.

8. Delivery Issues

If there are any issues with your delivery (e.g., delayed, lost, or damaged packages), please contact our customer service team at [email protected]. We will work with our shipping partners to resolve any issues as quickly as possible.

9. Shipping Restrictions

  • We currently do not ship to P.O. Boxes or military addresses (APO/FPO).
  • Some products may be restricted from shipping to certain countries due to local regulations.

10. Contact Us

If you have any questions about shipping or need assistance with your order, please don’t hesitate to reach out to us:

📧 Email: [email protected]